Example engagement for a logistics company

Dispatch that runs itself.

Client
Under NDA
Business type
Logistics company
Services
Automation, managed contractors
Typical timeline
About 8 weeks

The bottleneck

Coordinators spend their days matching loads to drivers in a shared spreadsheet. More customers means more spreadsheets, more mistakes and more late nights.

Every new customer adds work to the same few people. Contracts get turned down because dispatch cannot keep up, and hiring another coordinator only moves the problem.

What we deployed

An automation engineer and an operations contractor, managed by ZENTH, rebuild dispatch around rules instead of people. The owner follows every step and messages the team in the work dashboard.

  • 01Automation engineer, managed by ZENTH
  • 02Operations contractor, managed by ZENTH
  • 03Auto-dispatch rules engine
  • 04Driver app and TMS integration
  • 05Live dispatch dashboard
  • 06Exception alerts by SMS

Potential impact

Hours back each week30+
More loads per coordinator2×
Loads dispatched by hand0

What a client says

“We went from three people buried in dispatch to one person checking a dashboard. ZENTH found the problem in a week and had it fixed in six.”

Operations director, logistics companyName withheld under NDA

Next example: e-commerce brand

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Remove the bottleneck.

Book a 30-minute call. We will find what is slowing you down, and everything we work on together stays under NDA.

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